Refund policy
Return & Refund Policy
Last Updated: [Insert Date]
Thank you for shopping with [Your Business Name]. We value our customers and strive to ensure satisfaction with every purchase. Please read our Return & Refund Policy carefully.
1. Eligibility for Returns
Customers may request a return within 4–5 days of receiving their order.
To be eligible for a return:
- The item must be returned within the 4–5 day return window.
- The item must be in its original condition.
- Proof of purchase may be required.
Returns requested after 5 days of delivery may not be accepted.
2. Non-Returnable Items
Currently, there are no specific categories listed as non-returnable. However, we reserve the right to refuse a return if the product is not in acceptable condition.
3. Return Process
To initiate a return:
- Visit our Contact Us page on our website.
- Submit your return request with your order details.
- You must include your UPI ID in the message to receive your refund.
- Once your request is reviewed and approved, we will provide further instructions.
Please do not send items back without contacting us first.
4. Refund Policy
Once your return request is approved and the item (if applicable) is received and inspected:
- Your refund will be processed to the UPI ID provided by you.
- Refund processing time may vary, but we aim to complete it within a reasonable period after approval.
- You will be notified once the refund has been issued.
5. Late or Missing Refunds
If you have not received your refund after being notified:
- Please check your UPI account.
- If the issue persists, contact us through the Contact Us page with your order details.
6. Shipping Costs
Shipping-related instructions and responsibilities (if applicable) will be communicated during the return approval process.
7. Contact Us
For any questions regarding returns or refunds, please reach out through our Contact Us page on the website.